About Online Ordering

      Customers in the United States (and the rest of the world except Canada) should be ordering using the regular 'Buy Now'  button on each page. Shipping is configured specifically for US and International locations.

     Customers here at home in Canada wishing to order should click on the Canadian flag and follow that link. Shipping and taxes are set up specifically for Canada.

      Products ordered online before 1 P.M. eastern time Monday thru Friday will usually ship out the same day.


 

Duties and Taxes and shipping:

For the U.S.:  there are no duties, tariffs, taxes or import charges that have to be paid. Orders are shipped by UPS usually within one business day. Continental US residents have their choice of 3 levels of shipping service with UPS standard ground starting at around $15.00

Delivery Times For U.S. Orders:  

Service Average Delivery Times
UPS Standard Ground Allow 3 to 6 business days (depending upon distance from east coast).
UPS 2 Day Air Allow up to 2 business days after order date.
UPS 1 Day Air Will normally deliver by end of next business day if ordered before 1 PM eastern.

 


 

For the UK, Europe, Australia, New Zealand (and just about everywhere on earth): 

There are Taxes ! We ship FOB meaning that you are responsible for any duties, taxes, or VAT that is applicable to your country. Please note that for most countries VAT and Duties will usually average around 20%.

For Canada: Depending upon your location, GST or HST is charged for all provinces and territories of Canada. Shipping is by either UPS or Canada Post Expedited Parcel service depending upon your area of residence.

 


 

     We have been getting our products to our customers using online ordering for the past twelve years. In all of that time (and across the thousands of orders processed) our customers  have not had one instance of credit card fraud.   

      Credit card processing is fully secure and is provided by PSi Gate.  The security technology used is state of the art. Schatten Design does not receive nor store your credit card information.

    All products are in stock and will normally be shipped out to you no later than the next business day. All products come with a 100% no nonsense money back guarantee for your satisfaction.

     We will be happy to accept Visa, Mastercard, American Express at our secure e-commerce site.